Have a question? We’ve got you covered
Explore answers to the most common questions we receive from customers across Essex and the South East.
- We provide a full range of mastic and sealant services across domestic, commercial, and industrial sectors. From kitchens and bathrooms to large-scale construction sites, we ensure precise, long-lasting finishes that protect and enhance every surface.
- No – all quotations are completely free and without obligation. We’ll assess your project, discuss requirements, and provide a clear breakdown of costs upfront so you can make an informed decision with no hidden fees.
- Yes, our operatives are CSCS qualified, fully insured, and trained to the highest standards. We take health and safety seriously and ensure compliance across every type of environment, from domestic homes to commercial and industrial sites.
- Most small jobs, such as bathrooms or kitchens, can be completed in just a few hours. Larger or multi-room projects may take longer depending on complexity, but we’ll always confirm timelines clearly before starting work.
- Yes, we always remove any previous or damaged sealant before applying new. This ensures a clean surface and stronger adhesion, preventing premature failure and keeping your joints neat and watertight.
- Prime Sealants works across Essex, Kent, Hertfordshire, London, and nearby counties. Based in Essex, we’re ideally placed to serve both local homeowners and larger regional contractors, offering flexible travel arrangements for projects of all sizes.
- We use only premium, trade-grade sealants designed for performance, flexibility, and durability. Our materials are carefully selected for each environment – from sanitary sealants for bathrooms to structural and expansion-grade products for larger projects.
- Yes – from single-room applications to full commercial sites, every project receives the same level of care and attention. We scale our team and approach to suit the size, scope, and timing of your requirements.
- Of course. We offer flexible scheduling options, including out-of-hours work for commercial clients and convenient appointments for homeowners. Our goal is always to fit seamlessly around your needs.
- Yes, we’re happy to advise on sealant care or revisit if a touch-up is needed. Our team can also inspect and replace ageing joints over time to maintain the quality and appearance of your sealant.
- Yes, we stock a wide variety of colours and finishes to ensure a seamless result. Whether you want a neutral tone or a perfect match for existing fittings, we’ll make sure it complements your space perfectly.
- You can call us directly or fill out our online form – we’ll respond quickly to arrange a convenient visit or provide a same-day quotation over the phone where possible.